Managed IT Services for Technology, Software, and App Development Companies
Every technology and software/application company is very different in what they need from an IT support company. For CTOs, CIOs, and internal IT Directors looking to supplement their in-house IT support needs, Baseline Systems provides an expansive range of projects and staff augmentation services. We bring our project management skills to every situation, and will provide a service beyond your best expectations. If your organization needs outsourced help desk services, we can deliver a seamless experience for both your team, as well as for your customers. It’s like having an entire IT department with many skills sets and a wide variety of IT experience at your fingertips.
Baseline Systems’ IT Support Services Include:
- Hardware/software procurement, installation, and configurations
- New employee onboarding process, and off-boarding procedures
- Network design and configuration
- Email solutions and migrations
- End-user help desk support
- File sharing and remote access
The engagements always include quality assurance, detailed documentation as well as knowledge transfer. Our team provides the information you need to manage your technology investment and focus on the growth and scalability of your company.
Our expert project teams deliver high-value, measurable results by working collaboratively with you through a user-centered, solutions-driven methodology. This approach enhances the ROI for our clients by significantly reducing potential risks and downtime.
Our technical experts compliment your team’s knowledge and focus. In addition to turnkey projects, Baseline can provide skills augmentation – rather than traditional staff augmentation. Our technology consultants work with your team to accomplish specific projects and objectives based on a defined end-result and statement of work.