At Baseline Systems, we are all about people (our team members and our clients), our process (based on tried-and-true best practices), and our product. Our product is the comprehensive IT infrastructure that we monitor, manage, and maintain for our clients, just as if it were our own. This creates very long-term, happy relationships with our clients over several years.
We believe in consistent onsite support and a fully staffed help desk with personable, professional, and highly skilled engineers. We have built out our IT infrastructure in order to build out and thoroughly support yours. This is how we make technology a strategic asset for your company. We align technology to your needs and growth goals because this is our passion. Then we monitor and proactively manage everything so your focus is on revenue. You receive CTO-level meetings and comprehensive reports, which help you make more informed, better decisions.
Our team conducts frequent audits of your systems. We update documentation, keep security levels current, create procedures, and automate processes. We routinely make recommendations for improvement based on your specific needs, budget and preferences.
The proactive approach to IT, built on continuous monitoring of your systems, a team of onsite and remote engineers available to support your business, and a dedicated CTO for advisement.
As your company grows and as technology advances you need to be aware of all your options that will support business growth. Our experienced IT consultants provide recommendations based on your unique needs.
Baseline’s engineers are experts at network design, implementation, and management. Network security is also a critical component of a solid network design.
Business Continuity Planning
It is crucial to protect your IT infrastructure and data when a disaster, major equipment failure, or malicious intent occurs. Reducing downtime and having a plan in place will keep your business moving forward.
Email systems are critical in today’s business climate. Email security, spam filtering and email accessibility are just a few of the many ways Baseline will customize an email solution to meet your needs.
Onsite & Remote Support
Onsite support is ideal for proactive maintenance and to make any physical repairs on your IT equipment. Our remote support team is continuously monitoring your systems and can log in to solve any issues.
A Voice over Internet Protocol solution can save a significant amount of money over a traditional phone system, while providing many extra features that enable your company to be more mobile.
Many businesses are finding they can reap many benefits by moving to the cloud. Parachute will help you determine what cloud solution makes the most sense for your business.
IT Office Moves
Office moves are can potentially be very disruptive to your business operations. Transitioning your IT to the new office space in a timely manner will reduce your business’s downtime during an office move.